A sheet of ice

 Appliances - all up stairs

At the store - how it is given to the Driver

 Closest the truck could get, and we still carry up stairs

 Customer was mad because we won't carry full order up here

 Customer told by store we'd carry in, no problem

 Even the guy on forklift said we have to load it ourselves

 How it was given to driver

 Mad because truck wont fit in 6' driveway

 Refusing to help

 Pure mud, no help

 Refused to help driver